Charlotte, Alice and Amelia are getting ready for a dinner and are being dressed by the Lady’s Maid, Barnes. It was normal then to refer to a Lady’s Maid by her surname. It was her job to do everything for her mistresses, from bathing them and dressing them to cleaning their clothes! She was also their personal stylist, so it was important for her to know all the latest fashions for hair, make-up and perfume (and how to make them herself!).